Phoenix Bathurst Freight has skilled and highly qualified staff to serve your business needs. With years of experience in handling air and ocean freight, our employees have extensive knowledge on the ins and outs of the transport industry and will provide you with unparalleled service every step of the way.
Phoenix employees recognize the importance of information sharing and will work hard to keep all clients informed and up-to-speed on the status of their shipments with daily updates.
Being a family owned and operated business, we also understand the importance of quality over quantity and strive in providing personalized service to all of our clients. This why President, Garry Bathurst, takes the time to follow up on each and every shipment Phoenix handle, ensuring you, the customer, have received the best rate and service possible.
Whether you are looking to import or export cargo by ground, air, or sea, Phoenix Bathurst Freight is on target in providing you with the most competitive rates for your shipping needs.
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The world of transportation can be unpredictable and challenging at times with a number of uncontrollable factors, such as railway worker strikes and severe weather conditions, which could influence the safe and timely delivery of your shipment. At Phoenix, we are always on top of global, national, or local events that could impact your shipment and will work tirelessly in finding solutions to help keep your goods in motion.
At Phoenix, we believe in innovation and in the benefits of using cutting-edge technology to better our service standards. This is why we proudly use leading tools that help facilitate expeditious information sharing and communications related to a shipment, such as:
- Online Tracking: Our online tracking system keeps clients informed of the status of their shipment at every step of the transportation process: from the time it boards a carrier, to when it has received customs clearance, and right up until its delivery
- eManifest: We stay up to date with transport regulations to ensure your goods move seamlessly through customs’ red tape. From ACI to eManifest, our qualified staff have been trained directly from CIFFA (Canadian International Freight Forwarders Association) and provide a custom, Canadian-based service